Patient Financial Services Representative

Shaker Heights, OH
Full Time
CDC Shaker Heights
Experienced
The purpose of this position is to bill and collect insurance accounts receivable for multi-payer sources.

ESSENTIAL RESPONSIBILITIES:

 Prepares and sends claims monthly to payers for dialysis services rendered at our CDC clinics via an electronic billing system.

 Analyzes Accounts Receivable to ensure timely payment is received for claims billed. This includes root cause analysis, contact with payers (via phone or paper/electronic status inquires), ensuring patient responsibility is properly and timely identified.

 Follows and reports status of delinquent patient accounts to the Director of Patient Accounts and Chief Financial Officer

 Works on various revenue collection projects/duties as assigned

EDUCATION, EXPERIENCE TRAINING AND LICENSES/REGISTRATIONS:
 High school diploma required, some college accounting courses or other field related continuing education
 Knowledge of electronic billing systems preferably Quadex is required.
 At least 3 years’ experience in a Healthcare Accounts Receivable setting is essential
 Excellent customer service, interpersonal and communication skills required
 Knowledge of medical billing/collection practices
 Knowledge of business office procedures
 Knowledge of basic medical coding and third-party operating procedures and practices
 Ability to establish and maintain effective working relationships with patients, employees and the public
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