Patient Financial Services Representative
Shaker Heights, OH
Full Time
CDC Shaker
Experienced
BASIC PURPOSE:
The purpose of this position is to bill and collect insurance accounts receivable for multi-payer sources.
ESSENTIAL RESPONSIBILITIES:
The purpose of this position is to bill and collect insurance accounts receivable for multi-payer sources.
ESSENTIAL RESPONSIBILITIES:
- Prepares and sends claims monthly to payers for dialysis services rendered at our CDC clinics via an electronic billing system.
- Analyzes Accounts Receivable to ensure timely payment is received for claims billed. This includes root cause analysis, contact with payers (via phone or paper/electronic status inquires), ensuring patient responsibility is properly and timely identified.
- Follows and reports status of delinquent patient accounts to the Director of Patient Accounts and Chief Financial Officer
- Works on various revenue collection projects/duties as assigned
- High school diploma required, some college accounting courses or other field related continuing education
- Knowledge of electronic billing systems preferably Quadex is required.
- At least 3 years’ experience in a Healthcare Accounts Receivable setting is essential
- Excellent customer service, interpersonal and communication skills required
- Knowledge of medical billing/collection practices
- Knowledge of business office procedures
- Knowledge of basic medical coding and third-party operating procedures and practices
- Ability to establish and maintain effective working relationships with patients, employees and the public
Apply for this position
Required*